Asda have three main beliefs (Values) that they encourage there employees to follow. These are: Service to our customers, Respect for the individual and Strive for excellence
They might strictly impose those values on their staff but do they actually follow them. Lets look at each of them in more detail.
Respect for the individual
We are not one team, managers seem to think that they are above everyone else and that they can talk down at other collegues just because they’re management. There is also a “one rule for them, another rule for everyone else” attitude with in store. Managers do not listen to their staff and take on board what is said. I know people who have made suggestions to management but have not had them implemented. Managers only take on board ideas that will improve sales/profits as it will give them a bigger bonus. Asda management do not always behave with integrity. They also do not always thank their staff for a job well done, but are very quick to tell them off for doing something wrong. Asda generally do not treat their staff well as the comments posted posted by members of the GMB union show
Service to our customers
Asda managers are not always happy to help. They put themselves and their bonus first rather than the customer first.